Refund Policy

Effective Date: February 10, 2026

Company Name: Fifth and Tee LLC
Company Address: 75 E 3rd St, Sheridan, WY 82801, United States
Website: https://fifthandtee.com/
Email: info@fifthandtee.com

Introduction

This Refund Policy ("Policy") explains the conditions under which Fifth and Tee LLC ("Company," "we," "us," or "our") may issue refunds for services provided through https://fifthandtee.com/ (the "Website") and related consulting, branding, design, development, content, automation, and digital strategy services (the "Services").

By purchasing or engaging our Services, you ("Client," "you") agree to this Policy.

Nature of Services

Fifth and Tee LLC provides professional, customized, and strategic services, including but not limited to:

• consulting and advisory services
• brand strategy and identity development
• website design and development
• landing page design
• content strategy and content creation
• automation system design and implementation
• customer experience design
• community and course platform development

These Services involve intellectual effort, time allocation, planning, and proprietary expertise.

As a result, refunds are limited and subject to strict conditions.

General Refund Policy

Unless explicitly agreed otherwise in writing, all payments made to Fifth and Tee LLC are non-refundable.

This includes, but is not limited to:

• consulting fees
• strategy fees
• project fees
• development fees
• design fees
• retainers
• deposits
• milestone payments

Once Services have been initiated, refunds are generally not available.

Deposits and Advance Payments

Deposits and advance payments are non-refundable.

Deposits secure scheduling, resource allocation, and project planning.

Upon receipt of a deposit, the Company may:

• reserve project time
• initiate planning
• begin preparatory work

These actions constitute value delivered.

Work Already Performed

No refunds will be issued for work already completed, including but not limited to:

• consulting sessions
• strategy development
• research and analysis
• planning and architecture
• design work
• development work
• documentation
• content creation

Partial completion of a project does not guarantee eligibility for a partial refund.

Client-Initiated Cancellation

If a Client cancels Services after work has begun:

• payments already made remain non-refundable
• the Client remains responsible for payment of work completed
• the Company may invoice for completed work not yet paid

Cancellation does not relieve the Client of payment obligations for completed Services.

Company-Initiated Cancellation

If Fifth and Tee LLC terminates a project for reasons unrelated to Client misconduct or breach, the Company may, at its sole discretion:

• issue a partial refund for unused portions of prepaid Services
• provide completed work up to the termination point

Any refund determination will be made on a case-by-case basis.

Eligibility for Exceptional Refunds

In rare circumstances, the Company may issue a refund at its sole discretion.

Factors considered may include:

• project status
• amount of work completed
• contractual obligations
• specific written agreements

Refunds are not guaranteed and are determined solely by the Company.

Non-Refundable Circumstances

Refunds will not be issued under the following circumstances:

• change of mind by Client
• business performance dissatisfaction
• failure of Client to implement recommendations
• delays caused by Client
• Client inactivity or lack of communication
• Client failure to provide required materials
• subjective dissatisfaction

Strategic and consulting Services inherently involve business risk and uncertainty.

Digital Deliverables

Once digital deliverables have been provided, no refunds will be issued.

Digital deliverables include, but are not limited to:

• designs
• documents
• strategies
• systems
• code
• content
• automation workflows

Third-Party Costs

Fees paid to third parties are non-refundable, including but not limited to:

• hosting providers
• domain providers
• software providers
• payment processors
• external tools or platforms

Such fees are governed by third-party policies.

Chargebacks and Payment Disputes

Clients agree to contact Fifth and Tee LLC directly before initiating any chargeback or payment dispute.

Improper chargebacks may result in:

• suspension of Services
• termination of Services
• recovery actions
• legal action

We reserve the right to provide documentation to financial institutions to dispute chargebacks.

Refund Processing

If a refund is approved:

• refunds will be issued using the original payment method whenever possible
• processing times depend on the payment provider
• processing times may vary from several days to several weeks

We are not responsible for delays caused by financial institutions.

Currency and Fees

Refunds will be issued in the original payment currency.

The Company is not responsible for:

• currency conversion losses
• bank fees
• processing fees

Such fees may be deducted from refunds where applicable.

Service Suspension Does Not Guarantee Refund

Suspension or termination of Services due to Client violation of agreements or policies does not entitle the Client to a refund.

Legal Rights

Nothing in this Policy limits rights that cannot be excluded under applicable law.

This Policy applies to the maximum extent permitted by law.

Policy Updates

We reserve the right to update this Policy at any time.

Updated versions will be posted on this page with a revised Effective Date.

Continued use of the Website or Services constitutes acceptance of updated Policy.

Contact Information

Fifth and Tee LLC
75 E 3rd St, Sheridan, WY 82801, United States
Email: info@fifthandtee.com
Website: https://fifthandtee.com/